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Wilmo

AI Customer Service for Shopify

Automate 90% of yourShopify support

Resolve orders, refunds, and tracking questions instantly. Set up in minutes. Keep agents in control.

Built for Shopify support

Powerful automation for high‑volume inboxes with clear controls for agents and ops.

Shopify Order Context

Pull order, tracking, and customer data instantly to answer questions without tab‑switching.

Automated Replies

Let AI draft and resolve common tickets end‑to‑end. Keep human review where you want it.

Tracking & Refund Flows

Build guardrailed flows for tracking issues and refunds that keep outcomes consistent.

Agent Controls

Approve, edit, or reroute automated replies with one click. Your team stays in control.

Quality & Safety

Guardrails for tone, policy, and compliance. Audit everything. Roll back instantly.

Analytics that Matter

Measure automation rate, CSAT proxies, and time saved. Share results with the team.

Ready to automate your support?

Start in minutes. Bring your team later. Cancel anytime.

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